Install Connect

Version:
2019.3
Last modified: April 02, 2020

Configuration

  1. Enter the User name and Password and Sign In.
  2. Connect will then prompt you for initial configuration steps for:
    • Admin Password - enter a password for the default administrator
    • H2 Password - enter a password for the H2 user.
    • Instance Settings - Enter the base URL to access the site. This may be the machine name or a DNS name.
    • SMTP Settings - Enter the SMTP Server Name, Protocol (SSL/TLS), default email to send mail as, and credentials to the SMTP server if required.
  3. Change the default administrator password:
    • Click your icon in the top-right of the screen and select My Profile.
    • In the Superadmin Information section, type the default administrator password and set and confirm a new password.
    • Click Save.

To load data asset metadata, configure users, and perform other administrative tasks, see Administer Connect.  

Installation troubleshooting

I can't access the Alteryx Connect URL

Wait at least ten minutes for the Alteryx Connect service to initialize before trying to access Alteryx Connect. If you still cannot access the URL, check to see if the Alteryx Connect service is running:

  1. Open the Windows Task Manager.
  2. Click the Services tab.
  3. Find AlteryxConnect in the list. Its status should be "Running". If it shows "Stopped", proceed to the next step.
  4. Click Services.
  5. In the list of services, select Alteryx Connect.
  6. Click Start.
Alteryx Connect appears to be frozen​​​

Try the following:

  • Restart the AlteryxConnect service:
    1. Open the Windows Task Manager.
    2. Click the Services tab.
    3. Click Services.
    4. In the list of services, select Alteryx Connect.
    5. Click Restart.
  • Shut down and restart the Alteryx Connect server:
    1. Go to <installation_path>\bin. The default installation path is C:\Program Files\AlteryxConnect.
    2. Execute shutdown.bat, followed by startup.bat.
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