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Download and Install Alteryx License Server: Admin Only

Use these instructions to download, install, and start Alteryx License Server. For prerequisites and other information, go to Install and Use Alteryx License Server.

Alteryx Server

This page covers Alteryx License Server. For help with the product, Alteryx Server, go to Alteryx Server Help for Administrators.

Sign In

To sign in...

  1. Sign in to the Alteryx Licensing & Downloads portal.

  2. Sign in with your email address and password. If you previously signed in to the Alteryx Analytics Gallery, you can use the same email address and password.

  3. Select Sign In.

  4. In the next window, enter or paste your license key and select OK. License keys are case sensitive. Copy and paste the license key in the same form it was provided. Alteryx uses information like your email address and license key to associate your account with your organization and display product downloads available to you.

Download a Product

To download a product...

  1. Sign in to the Alteryx Licensing & Downloads portal.

  2. In the Product Downloads area, select the product to download.

  3. Select the product version.

  4. On the Preference page, select Download.

Prerequisites

  • Alteryx License Server is supported on Windows Server.

  • Alteryx License Server is not supported on Linux.

Before you install and start the License Server, perform the following:

System Requirements

The License Server requires access to these web domains for successful online activation:

  • whitelist.alteryx.com

  • fnocustomer.flexnetoperations.com

If these web domains are not whitelisted, or you can't activate the License Server online, follow the Offline Activation steps in the supplementary document, FlexNet Embedded License Server Administration Guide.

If you'd like to set up an offline Alteryx License server, contact the Alteryx Fulfillment Team at fulfillment@alteryx.com for assistance.

Java Runtime Environment (JRE) Component Requirements

The License Server requires Java SE Runtime Environment 8. Ensure Java SE Runtime Environment 8 is installed and then check that the JAVA_HOME (or JRE_HOME) environment variable is set to the path for your default JDK or JRE installation. For more information about JRE, go to Oracle Technology Network.

Microsoft .NET Framework

The License Server requires Microsoft .NET Framework. Ensure Microsoft .NET Framework is installed. Specifically, .NET Framework 4.5 or newer is required for Windows platforms. For more information about Microsoft .NET Framework, go to Microsoft .NET Framework Runtime.

Determine License Server URL

The IP address of the machine determines the License Server URL. Certain commands require the License Server URL. By default, The License Server URL uses port 7070.

In this example, the IP address of the machine is 10.11.12.123 and the port is 7070:

http://10.11.12.123:7070

Identify 1 or More License Keys to Use on the License Server

You use license keys during the setup of the License Server. At least 1 valid license key is required to start and activate the License Server. A valid license key uses this format:

XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

Install and Start License Server

To install and start the License Server, follow the steps below. Once the License Server is running and a key has been activated on it, the License Server is available to users.

Important

Users can't access the License Server until a license key is activated on the License Server.

Install License Server

  1. Download and install the product from the Alteryx Licensing & Downloads portal.

  2. Wait while the InstallAware Wizard runs.

  3. At the Install window, select Next to install the License Server. Alteryx creates files and saves them to C:\Program Files\Alteryx\LicenseServer.

  4. When prompted by the installer, set the administrator password.

  5. Select Start Alteryx License Server now and then select Finish.

For more information about product downloads, visit Download a Product.

Verify Status

Run the -status command from the server folder to verify the License Server status:

C:\Program Files\Alteryx\LicenseServer\server>flexnetls.bat -status

The system responds letting you know if the License Server service is running. If the License Server is not running, visit Troubleshoot Licensing Issues.

Activate License Server by Mapping 1 or More License Keys

At least 1 valid license key is required to activate the License Server and prepare it for users.

Mapping a license key to the machine creates a Capability Request that prompts Alteryx to create the machine in the Alteryx Licensing & Downloads portal.

Run the -activate command from the enterprise folder to map and activate the license key:

C:\Program Files\Alteryx\LicenseServer\enterprise>flexnetlsadmin.bat -server [server URL] -authorize admin [admin password] -activate -id [license key] -count [number of seats]

Single License Key Example

C:\Program Files\Alteryx\LicenseServer\enterprise>flexnetlsadmin.bat -server http://111.222.0.30:7070 -authorize admin Admin1234# -activate -id 1234-2234-3234-4234-5234-6234-7234-8234 -count 2

Multiple License Keys Example

C:\Program Files\Alteryx\LicenseServer\enterprise>flexnetlsadmin.bat -server http://111.222.0.30:7070 -authorize admin Admin1234# -activate -id 1234-2234-3234-4234-5234-6234-7234-8234 -count 1 -activate -id 3331-2234-3234-4234-5234-6234-7234-8234 -count 1 -activate -id 3332-2234-3234-4234-5234-6234-7234-8234 -count 1

The system responds with a success message. Users can now activate Alteryx products using the license server.

Once you activate a license, you can use Alteryx even when not connected to your License Server, for a specified period of time. Alteryx displays a notification message with the number of days remaining before you are required to reconnect to the License Server. Visit Activate Using a License Server for more information.

Reserve Products for Specific Users (Admin-only)

Starting with Alteryx Designer version 2021.2, Administrators can reserve product access for specific users via Reservation Groups. This ensures that users have access to the products and features that they need.

Go to Alteryx License Server Reservations for detailed instructions.