Download and Install Alteryx License Server: Admin Only

Version:
Current
Last modified: April 21, 2020

Use these instructions to download, install, and start Alteryx License Server. For prerequisites and other information, see Install and Use Alteryx License Server.

This topic is for Alteryx License Server. For help with the product, Alteryx Server, see Alteryx Server Help for Administrators.

Sign In

To sign in...

  1. Sign in to the Alteryx Downloads and Licenses portal at licenses.alteryx.com.
  2. Sign in with your email address and password. If you previously signed in to the Alteryx Analytics Gallery, you can use the same email address and password.
  3. Select Sign In.
  4. In the next window, enter or paste your license key and select OK. License keys are case sensitive. Copy and paste the license key in the same form it was provided. Alteryx uses information such as your email address and license key to associate your account with your organization and display product downloads available to you.

Download a Product

To download a product from the Alteryx Downloads and Licenses portal...

  1. Sign in to the Alteryx Downloads and Licenses portal at licenses.alteryx.com.
  2. In the Product Downloads area, select the product to download.
  3. In the Download Packages window, select the version of the product you want to download.
  4. In Downloads, select the plus sign to display a description of the product.
  5. Select the link for the product to download the file.

Prerequisites

Alteryx License Server is supported on Windows Server. Alteryx License Server is not supported on Linux. Before you install and start the License Server, perform the following:

System Requirements

The License Server requires access to the following web domains for successful online activation:

  • whitelist.alteryx.com
  • fnocustomer.flexnetoperations.com

If these web domains are not whitelisted, or you cannot activate the License Server online, follow the Offline Activation steps in the supplementary document, FlexNet Embedded License Server Administration Guide.

Java Runtime Environment (JRE) Component Requirements

The License Server requires Java SE Runtime Environment 8. Ensure Java SE Runtime Environment 8 is installed and then check that the JAVA_HOME (or JRE_HOME) environment variable is set to the path for your default JDK or JRE installation. For more information about JRE, visit Oracle Technology Network.

Microsoft .NET Framework

The License Server requires Microsoft .NET Framework. Ensure Microsoft .NET Framework is installed. Specifically, .NET Framework 4.5 or newer is required for Windows platforms. For more information about Microsoft .NET Framework, visit Microsoft .NET Framework Runtime.

Determine License Server URL

The IP address of the machine determines the License Server URL. Certain commands require the License Server URL. By default, The License Server URL uses port 7070.

In this example, the IP address of the machine is 10.11.12.123 and the port is 7070:

http://10.11.12.123:7070

Identify One or More License Keys to Use on the License Server

You use license keys during the setup of the License Server. At least one valid license key is required to start and activate the License Server. A valid license key uses this format:

XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

Install and Start License Server

To install and start the License Server, follow the steps below. Once the License Server is running and a key has been activated on it, the License Server is available to users.

Users cannot access the License Server until a license key is activated on the License Server.

Install License Server

  1. Download and install the product from the Alteryx Downloads and Licenses portal at licenses.alteryx.com.
  2. Wait while the InstallAware Wizard runs.
  3. At the Install window, select Next to install the License Server. Alteryx creates files and saves them to C:\Program Files\Alteryx\LicenseServer.
  4. When prompted by the installer, set the administrator password.
  5. Select Start Alteryx License Server now and then select Finish.

For more information about product downloads, See Download a Product.

Verify Status

Run the -status command from the server folder to verify the License Server status:

C:\Program Files\Alteryx\LicenseServer\server>flexnetls.bat -status

The system responds letting you know if the License Server service is running. If the License Server is not running, visit the Troubleshooting section at the end of this topic.

Activate License Server by Mapping One or More License Keys

At least one valid license key is required to activate the License Server and prepare it for users.

Mapping a license key to the machine creates a Capability Request which prompts Alteryx to create the machine in the Alteryx Downloads and Licenses portal.

Run the -activate command from the enterprise folder to map and activate the license key:

C:\Program Files\Alteryx\LicenseServer\enterprise>flexnetlsadmin.bat -server
[server URL] -authorize admin [admin password] -activate -id [license key] -count
[number of seats]

Single License Key Example

C:\Program Files\Alteryx\LicenseServer\enterprise>flexnetlsadmin.bat -server http://111.222.0.30:7070 -authorize admin Admin1234# -activate -id
1234-2234-3234-4234-5234-6234-7234-8234 -count 2

Multiple License Keys Example

C:\Program Files\Alteryx\LicenseServer\enterprise>flexnetlsadmin.bat -server http://111.222.0.30:7070 -authorize admin Admin1234#
-activate -id 1234-2234-3234-4234-5234-6234-7234-8234 -count 1
-activate -id 3331-2234-3234-4234-5234-6234-7234-8234 -count 1
-activate -id 3332-2234-3234-4234-5234-6234-7234-8234 -count 1

The system responds with a success message. Users can now activate Alteryx products using the license server.

Once you activate a license, you can use Alteryx even when not connected to your License Server, for a specified period of time. Alteryx displays a notification message with the number of days remaining before you are required to reconnect to the License Server. See Activate Using a License Server.

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