Version Support Policy

Version:
Current
Last modified: July 08, 2020

Alteryx provides product technical support for a period of 18 months after the release date of each release version, as outlined in the tables below.

You can find product release version details for all products in the release notes.

To learn more about upgrading, view the Upgrade Guide

Not sure what version you are using? Learn how to determine your Alteryx product version.  

Alteryx Analytics Hub

Release Version Release Date End of Support
2020.2.3.27789 06/15/2020 12/15/2021

Alteryx Designer & Server

Release Version Release Date End of Support
2020.2.3.27789 06/15/2020 12/15/2021
2020.2.2.27029 06/03/2020 12/03/2021
2020.1.5.25447 04/13/2020 10/13/2021
2020.1.2.24185 03/13/2020 09/13/2021
2020.1.1.23790 03/05/2020 09/05/2021
2019.4.8.22007 01/27/2020 07/27/2021
2019.4.6.21113 01/06/2020 07/06/2021
2019.4.4.20206 12/09/2019 06/09/2021
2019.3.2.15763 09/03/2019 03/03/2021
2019.2.7.63499 07/09/2019 01/09/2021
2019.1.4.57073 02/13/2019 08/13/2020
2018.4.3.54046 11/14/2018 05/14/2020
2018.3.5.52487 10/01/2018 04/01/2020
2018.3.4.51585 08/27/2018 02/27/2020
2018.2.6 08/16/2018 02/16/2020
2018.1.6 07/17/2018 01/17/2020
2018.2.5.48994 07/05/2018 01/05/2020
2018.2.4.47804 05/31/2018 12/01/2019
2018.1.4.44311 04/02/2018 10/02/2019
2018.1.3.42973 03/06/2018 09/06/2019
11.8.3.40692 01/19/2018 07/19/2019
11.7.4.37815 11/28/2017 05/28/2019
11.5.1.31573 08/15/2017 02/15/2019
11.3.3.30523 07/14/2017 01/14/2019
11.3.2.29874 06/27/2017 12/27/2018
11.0.5.26351 03/21/2017 09/21/2018
11.0.3.25674 02/15/2017 08/15/2018
10.6.8.17850 07/12/2016  06/28/2018
10.6.6.17413 06/28/2016 12/28/2017
10.5.9.15014 05/05/2016 11/05/2017
10.1.7.12188 02/18/2016 08/18/2017
10.1.7.11834 02/04/2016 08/04/2017
10.1.6.11313 01/14/2016 07/14/2017
10.1.6.60263 11/30/2015 05/30/2017
Predictive Analytics 10/24/2015 04/24/2017
10.0.9.58949 09/26/2015 03/26/2017
10.0.9.58645 09/09/2015 03/09/2017
10.0.9.58529 09/03/2015 03/03/2017

Alteryx Connect

Release Version Release Date End of Support
2020.2 06/03/2020 12/03/2021
2020.1 03/05/2020 09/05/2021
2019.4 12/09/2019 06/09/2021
2019.3 09/03/2019 03/03/2021
2019.2 06/07/2019 12/07/2020
2019.1 02/13/2019 08/13/2020
2018.4 11/14/2018 05/14/2020
2018.3.0  08/27/2018 02/27/2020
2018.2.4.47804 05/31/2018 12/01/2019
3.0.0_0c4cae69 03/06/2018 09/06/2019
2.0.0_05b4e5c2 11/28/2017 05/28/2019
1.0.1.31573 09/12/2017 03/12/2019
1.0.0.31573 08/15/2017 02/15/2019

Alteryx Promote

Release Version Version Information Displayed in Product Release Date End of Support
2020.2 2020.2 06/03/2020 12/03/2021
2020.1 2020.1 03/05/2020 09/05/2021
2019.4 2019.4 12/09/2019 06/09/2021
2019.3.0 v2019.3.0 - Build 7daa823 09/03/2019 03/03/2021
2019.2.0 v2019.2.1 - Build cf6851d 06/07/2019 12/07/2020
2019.1.0 v2019.1.0 - Build f8ae666 02/13/2019 08/13/2020
2018.4.1 v2018.4.1 - Build 167a0f1 12/04/2018 06/04/2020
2018.4.0 v2018.4.0 - Build 5926960 11/14/2018 05/14/2020
2018.3.1 v2018.3.1 - Build d88f0a6 10/1/2018 04/01/2020
2018.3.4.51585 v2018.3.0 - Build c14dfc7 08/27/2018 02/27/2020
2018.2.4.47804 v2018.2.0 - Build 593b5b29 05/31/2018 12/01/2019
2018.1.3.42973 v2018.1.0 - Build 2bfb396 03/06/2018 09/06/2019

Alteryx Analytics Product Compatibility Policy

Alteryx is committed to ensuring that workflows created in legacy versions of Alteryx Designer will continue to work as expected with newer versions of Alteryx Designer. Alteryx will identify any known workflow compatibility issues.

With the release of 11.7, a user may convert workflows created in a newer version of Alteryx Designer for use in an older version of Alteryx Designer. In this 'downgrade' scenario, a dialog appears asking the user to confirm or cancel the conversion process. Conversions performed in this manner are not fully tested for compatibility.

For Alteryx Designer users who also use Alteryx Server, Alteryx is also committed to ensuring that in an upgrade scenario, legacy versions of Alteryx Designer are able to successfully connect to and use the newest Alteryx Server version. Therefore, it is always recommended to upgrade Alteryx Server first and the Alteryx Designer installations are upgraded thereafter. Alteryx will identify any known upgrade compatibility issues.

If you experience any issues with an upgrade, please visit alteryx.com/support.

Alteryx Designer Predictive Tools Compatibility Policy

Alteryx Designer users can install predictive tools for use with open source R, or Microsoft R. This table details the versions compatible with each release of Alteryx Designer.

Alteryx Designer Version Standard R Version RRE - Revolution R Enterprise* Microsoft R Client (MRC) Microsoft R Server Microsoft Machine Learning Server (MMLS)
2020.2 3.6.3 Not supported, deprecated by vendor 3.5.2 Not supported, deprecated by vendor 9.4.7
2020.1 3.5.3 Not supported, deprecated by vendor 3.5.2 Not supported, deprecated by vendor 9.4.7
2019.4 3.5.3 Not supported, deprecated by vendor 3.5.2 Not supported, deprecated by vendor 9.4.7
2019.3 3.5.2 Not supported, deprecated by vendor  3.5.2 Not supported, deprecated by vendor 9.4.7
2019.2 3.5.2 Not supported, deprecated by vendor 3.5.2 Not supported, deprecated by vendor 9.4.7
2019.1 3.4.4 Not supported, deprecated by vendor 3.4.3 Not supported, deprecated by vendor 9.3
2018.4 3.4.4 Not supported, deprecated by vendor 3.4.3 Not supported, deprecated by vendor 9.3
2018.3 3.4.4 Not supported, deprecated by vendor 3.4.3 Not supported, deprecated by vendor 9.3
2018.2 3.4.4 Not supported, deprecated by vendor 3.4.3 Not supported, deprecated by vendor 9.3
2018.1 3.3.2 Not supported, deprecated by vendor 3.3.2 9.0/9.1 NA
11.8 3.3.2 Not supported, deprecated by vendor 3.3.2 9.0/9.1 NA

11.7

3.3.2

Not supported, deprecated by vendor

3.3.2

9.0/ 9.1

NA

11.5

3.3.2

Not supported, deprecated by vendor

3.3.2

9.0/ 9.1

NA

11.3

3.3.2

Not supported, deprecated by vendor

3.3.2

9.0/ 9.1

NA

11.0

3.3.2

Not supported, deprecated by vendor

3.3.2

9.0/ 9.1

NA

10.6

3.2.3

8.0

Not supported

NA

NA

* Renamed as Microsoft R Server in 2016.
† Renamed as Microsoft Machine Learning Server in 2018.

Alteryx Analytics Platform Hardware and Operating System Requirements

Product Chip Disk Size Machine OS Processor RAM
Designer Quad core (single chip) 500GB - 1TB Minimum: 64-bit
High Performance: 64-bit
(32-bit not supported)
Microsoft Windows 7 or later (64-bit) 2.5GHz or faster 8GB; 16GB
Connect Quad core (single chip) 100GB Recommended: 64-bit
(32-bit not supported)

 

Microsoft Windows Server 2008R2 or later 2.5GHz or faster 8GB
Promote Quad core (single chip) 100GB Required: 64-bit
(32-bit not supported)
Linux CentOS 7 2.5GHz or faster 16 GB
Server Quad core (single chip) 1TB Recommended: 64-bit
(32-bit not supported)
Microsoft Windows Server 2008R2 or later 2.5GHz or faster 16GB; 32GB

Supported Browsers for Alteryx Analytics Platform

Alteryx Analytics is supported on the following versions of Chrome, Safari, Firefox, Internet Explorer and Edge web-browsers*:

Browser Version
Chrome - Windows Latest
Safari - MacOS 11+
Firefox Standard Release Latest (60+ for Firefox ESR)
Internet Explorer 11+
Edge Latest

*Note: from time to time, the vendor may provide an update to its web-browser that results in compatibility issues with the browser version used by Alteryx in the development and pre-release testing of the Alteryx platform. Alteryx will use reasonable efforts to mitigate this risk but we also encourage you to be mindful of browser versions used within your organization and to manage your deployment of the Alteryx platform accordingly.

Alteryx Virtual Environment Support

  • Nutanix, Azure, AWS, VMWare, GCP.
  • All of Alteryx's products run in modern virtualized environments that are properly configured. Support also depends on using a supported and properly configured Windows operating system that also meets or exceeds minimum OS hardware environments.

Alteryx Server MongoDB Support Policy

Alteryx Server users have 2 options for managing user and instance metadata.

  • Use the version of MongoDB embedded in the server installation.
  • Use a user-managed Mongo DB instance.

In the case of the user-managed instance, Alteryx doesn't provide support. We do ensure that users are able to successfully connect to their own instance of MongoDB to manage their Server users and metadata.

Release Version Release Date End of Support Embedded MongoDB Version Supported MongoDB Versions for User-Managed Instances
2020.2.2.27029 6/3/2020 12/03/2021 4.0 3.4, and 4.0, and Atlas
2020.1.1.23790 3/5/2020 09/05/2021 4.0 3.4, and 4.0, and Atlas
2019.4.4.20206 12/9/2020 06/09/2021 4.0 3.4, and 4.0

2019.3.2.15763

9/3/2019 03/03/2021 4.0 3.0, 3.4, and 4.0
2019.2.7.63499 7/9/2019 01/09/2021 3.4 MongoDB version 3.0, 3.4, and 4.0
2019.1.4.57073 2/13/19 08/13/2020 3.4 3.0 and 3.4
2018.4.3.54046 11/14/2018 05/14/2020 3.4 3.0 and 3.4
2018.3.5.52487 10/1/18 04/01/2020 3.4 3.0 and 3.4
2018.1.6 7/17/2018 01/17/2020 3.4 3.0 and 3.4
2018.2.5.48994 7/5/2018 01/05/2020 3.4 3.0 and 3.4
2018.2.4.47804 5/31/2018 12/01/2019 3.4 3.0 and 3.4
2018.1.4.44311 4/2/2018 10/02/2019 3.4 3.0 and 3.4
2018.1.3.42973 3/6/2018 09/06/2019 3.4 3.0 and 3.4
11.8.3.40692 1/19/2018 07/19/2019 3.0 3.0
11.7.4.37815 11/28/2017 05/28/2019 3.0 3.0
11.1.31573 8/15/2017 02/15/2019 3.0 3.0
11.3.3.30523 7/14/2017 01/14/2019 3.0 3.0
11.3.2.29874 6/27/2017 12/27/2018 3.0 3.0
11.0.5.26351 3/21/2017 09/21/2018 3.0 3.0
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