Canadian Statement of Accuracy Report
A Statement of Accuracy (SOA) is used to report the percentage of accurate addresses on a mailing list. Both urban and rural addresses are included in the calculation. Customers are requested to keep a valid copy of the SOA on file in the event that Canada Post requests a copy.
Address Accuracy is 95%, which means that 95% of the addresses on the database being evaluated are valid. This standard must be achieved, otherwise an adjustment is applied to the mail pieces with inaccurate addresses.
Configuring the CASS tool to return an SOA Report
- Specify the Address, City, State, and ZIP Code fields of the input database.
- Click on the CA SOA Report tab.
- Fill in the appropriate information that will complete the CASS SOA Report:
- Customer SOA CPC#: Specify the 8-digit number of the Canada Post COntract
- Customer Name: Specify the User's name preparing the mailing list
- Customer Address: Specify the company's corporate name and mailing address preparing the list.
- SOA Report File: Specify the file name and location to save the resulting SOA report.
SOA Report Contents
- Customer Name and Address: The customer’s company or corporate name and their mailing address entered in Steps 2 and 3 above.
- Customer CPC Number: The customer’s eight-digit number found on their Canada Post contract specified in step 1 above.
- Total Number of records (or addresses): Records Processed included in the evaluation, which must be equal to or greater than the number of pieces being deposited. This is the count of records being sent through the CASS tool.
- Address Accuracy Level: The Address Accuracy level indicates the percentage of accurate urban and rural addresses. This percentage is always calculated to one decimal place.
- Address Accuracy Expiry Date yyyy/mm/dd: The expiry date of the Address Accuracy is always one year from the date the SOA was produced.
- Software Company Name: The name of the software company used to and Software Version evaluate the database, as well as the software version, are required. Only current versions produced by recognized software vendors are accepted.
- CPC Postal Code Address Data Used yyyy/mm/dd: The effective date of the Postal Code Address Data Used.