End of Support for Windows 7 and Windows Server 2008

In light of Microsoft’s January 2020 news to end their support of their Windows 7 operating system and Windows Server 2008 and 2008 R2, Alteryx will be updating our terms of support to reflect this change. This is the first notification announcing the pending change, so please read carefully to prepare yourself and your organization for what’s to come.

Microsoft is urging customers to update to more modern platforms such as their Windows 10 operating system and Azure cloud services where users will receive the latest security updates that keep you and your data safe. While Alteryx will continue to work on Windows 7 and Windows Server 2008, organizations continuing to use the Platform on these operating systems will be increasingly vulnerable to security risks and attacks.

As a platform you trust to securely manage and process your data to deliver insights and help drive decisions, it is one of our primary concerns to ensure we do everything we can to maintain this trust. Since Microsoft ended support of their now legacy platforms, we incur more risk that a defect attributed to Windows 7 or Windows Server 2008 can negatively impact the stability and performance of Alteryx.

While defects specifically attributed to Windows 7 and Windows Server 2008 are not widespread, they do actively occur. With Microsoft’s decision to no longer address these defects, we run a greater risk of experiencing negative effects that may degrade performance or put your data at risk of new vulnerabilities and security threats.

For Alteryx to continue to meet the security, responsiveness, stability, and performance demands of our customers, we are aligning ourselves to our technology partner to ensure you have the best experience possible.

While Windows 7 and Windows Server 2008 came out over 10 years ago, we realize that they continue to be trusted and reliable operating systems for organizations across the world. If you or your organization are using Windows 7 or Windows Server 2008, please know that you will still be able to use Alteryx, however, support for this platform will end at the beginning of 2021. We strongly recommend that you plan to migrate to a modern platform at your earliest convenience.

Alteryx will continue to support Windows 7 and Windows Server 2008, including the evaluation of product defects that are directly attributed to these operating systems through the end of 2020. Support will officially end at the beginning of 2021. Issues identified towards the end of this period are less likely to be addressed given that the time to implement a fix will extend beyond the support window. Between now and then, we ask that customers use this time to upgrade to a more modern operating system or develop a personal mitigation plan if that timeline doesn’t work.

While your company may opt to purchase an Extended Security Update plan from Microsoft, it will not cover newly discovered issues with Alteryx running on the Windows 7 and Windows Server 2008 operating systems.