To unpublish your Add-on from the Alteryx Marketplace, you must contact the Marketplace team and provide valid reasoning for your request. These are some examples of valid reasoning (but are not limited to)…
Product Compatibility: If an add-on becomes incompatible with our updated product and you are unable to commit to updating the add-on.
Maintenance and Support: If you become unable to provide adequate maintenance and support for your add-on, unpublishing it might be necessary to protect users from unresolved issues.
Security Concerns: If an add-on poses security risks to users' data or systems due to vulnerabilities that cannot be easily addressed, we might unpublish it to mitigate potential harm.
Quality and User Experience: Add-ons that fail to meet our quality standards or receive significant negative feedback from users might be unpublished to maintain the integrity of the Alteryx Marketplace.
Legal Compliance: Add-ons found to be in violation of copyright laws, terms of service agreements, or other legal requirements might be unpublished to avoid legal repercussions for our company.
Notification: Whenever possible, we provide advance notice to users and developers affected by the unpublishing of an add-on. This notification includes the reasons for unpublishing and any relevant timelines or instructions.
Alternative Solutions: The Alteryx Marketplace team and the add-on developer will work to find alternative solutions or recommendations to affected users, such as alternative add-ons or workarounds, wherever feasible.
Support and Assistance: The Alteryx Marketplace team is available to answer any questions or concerns related to the unpublishing of an add-on and to provide guidance on transitioning to alternative solutions.
It is important to understand that unpublishing add-ons from the Marketplace can have implications for both users and developers, and the Alteryx Marketplace team is committed to handling such situations with transparency, fairness, and diligence. Our goal is to maintain Alteryx Marketplace as an area that offers valuable and reliable solutions to our users while upholding the standards and principles of our company.