Manage Accounts and Users
A license administrator can view their account and manage all users who have registered under the account. Admins can create an additional license administrator user, assign a role to a user, and remove or delete a user.
Manage Users
To view all users associated with an account...
Sign in to the Alteryx Licensing & Downloads portal.
Select Users.
Select the name of the account from the Showing for Account menu.
Alteryx displays the Account Users. These options are available from the Users page:
Search for a User
Edit User
Delete User
Search for User
To search for a specific user under an account...
Sign in to the Alteryx Licensing & Downloads portal.
Select Users.
Select the User Name or Email filter.
Enter search criteria and select Apply.
Edit User
A license administrator can edit user information and remove a user from an account. A license administrator can also change the user's role or assign a new role. A license administrator must be the administrator of all accounts the user is associated with to perform these tasks.
To edit user details...
Sign in to the Alteryx Licensing & Downloads portal.
Select Users.
Select the User Name of the user.
Select the 3-dot menu.
Select Edit User.
Edit the information.
Select Save.
The system displays a success message.
Delete User
A license administrator can delete a user if they are the administrator for all accounts the user is associated with. Contact fulfillment@alteryx.com if you need help removing a user.
To delete a user...
Sign in to the Alteryx Licensing & Downloads portal.
Select Users.
Select the Delete button in the row of the user.
Select Delete to confirm.
The system displays a success message.
To delete multiple users, check the boxes next to their User Name, and then select the Delete button at the top of the table.
Manage Accounts
A license administrator can rename the accounts.
To rename an account…
Sign in to the Alteryx Licensing & Downloads portal.
Select Accounts.
Select the Edit button in the row of the account.
Enter a new account name.
Select Save.
Suspended Features
In the versions prior to 23.1, a license administrator could change a user's status to Active or Inactive without the need to remove the user. We’re working on enabling this feature again.