End of Support for 32-Bit Database Connections FAQs

Until version 2021.2, the Alteryx Platform supported both 32-bit and 64-bit database connections. Alteryx version 2021.2 will be the last version that supports connecting to 32-bit data sources. If you are currently using 32-bit connections, you will start seeing a message that you are using an unsupported database connection in 2021.3 and an error starting with 2023.1.

32-bit data sources are an increasingly obsolete form of technology to the industry-standard 64-bit variant. 64-bit database connections provide significant performance improvements through better utilization of memory, leading to better input performance of your Alteryx workflows. Continued support and investment in 32-bit technology take away resources that would otherwise be used to optimize the implementation of current and future technologies.

We do not expect this to impact many customers, and those who are impacted are encouraged to migrate their software to support 64-bit connections. Customers who utilize 32-bit connections will have the ability to continue to use Alteryx version 2021.2 or older for the foreseeable future and with the Extended Support Period outlined below.

For a period of two (2) years from the date of release of Alteryx version 2021.2 (the “Extended Support Period”), Alteryx will provide customer technical support comprised of fixes for critical bugs such as those related to security. The likelihood of a bug or defect being addressed and fixed is dependent upon a number of variables including the frequency of occurrence and the viability of workaround solutions. After the Extended Support Period, Alteryx will no longer provide customer technical support for 32-bit connections.

Follow these steps:

If you have issues determining what drivers you are using, as your IT team or Database Administrator.

If you currently use 32-bit connections, the process to upgrade them to 64-bit connections is as follows: